Usability specialist, John S. Rhodes, found a Slashdot entry where a developer complains about having to “dumb down” an application for the user becuase they repeatedly clicked the submit button even though there was an error each time. In his post, John asks the following:
Are users stupid or not? Do developers have the right to be angry?
After reading the Slashdot post linked by John, I found the following comment by the original poster after someone suggests to disable the submit button so that it can’t be pressed multiple times.
I like solving technical problems, but I’m not so keen on social problems like this one… human behavioral modeling isn’t my favorite subject.
In this case, I think the developer doesn’t have the right to be angry. Your thoughts?